Privacy Notice

Your privacy is important to us.

Below is the digital-dive privacy and security policy

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.

To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.Some browser versions and some firewalls do not permit communication through secure servers. In that case we suggest that you contact us by phone,or fax your order to us.

When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of digital-dive and you, our customer.

You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie Registration In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.

How to access and/or correct:
Your InformationYou can access all the personally identifiable information that we collect online and maintain by phoning +49-241-16893190, mail ( Klaus Vanderheyden GmbH, Zehnthofweg 58, 52068 Aachen - Germany ), or via e-mail. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties. When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "my account" link at the top of every page and selecting "update account information Placing an order When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, kind of payment. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Digital-dive and you, our customer. LinksOur site contains links to manufacturers’ and other related sites for your benefit. Digital-Dive is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and, in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.

Relationships/Sharing Information Digital-Dive does maintain special relationships with a number of secure business partners. For exampleWhen you make a purchase, we may share information about you and the transaction with other companies for your security or benefit, including, but not limited to, verification, fraud prevention, credit card authorization, and shipping. If you have provided your e-mail address, Digital-Dive may provide your e-mail address to third party e-mail distribution companies that transmit e-mail on behalf of digital-Dive. Your e-mail address will not be used by these companies for any purpose other than the transmission of e-mail from digital-Dive. If you do not want Digital-Dive to share your e-mail address, please inform us by email: info (at) digital-dive.de

Digital-Dive has selected a company, Coremetrics, to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and emails.

Coremetrics analyzes the information it collects from our site and returns it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings. We do not allow Coremetrics to collect personal information about youUse of InformationWe may use your information in a number of ways, including the following In order to serve you better, we may combine the information you provide us online, in our superstore and through our catalogues. We use that information to improve your overall shopping experience. To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most oftenTo enhance your online shopping experience. For marketing and promotional purposes